We understand the scepticism of review pages on websites so we have pasted actual mails and discretely deleted the sending address for privacy, hand written ones typed out as they are written.
Please send us your reviews and may be a bit cheeky but if you can include a picture especially with a window included as the views prove the authenticity. We would be so grateful it helps others make a decision with a greater sense of confidence.
Dave & Sarah and the team.
Just wanted to let you know how pleased we are I've attached a picture for you, the bed looked great on the website but it's so much more in the flesh in our bedroom we have to admit being ever so slightly sceptical but it has far exceeded our hopes. The pictures don't do it justice and I have no doubt we shall not be buying another bed ever again! Thank Dave again for his help and service I'll be sure to spread the word. Many thanks Adam and Sarah.
PS The mattress is a dream machine to sleep on.
Hi Sarah (and Dave!),
Chuffed with the bed Dina has patted me on the back several times the first time I've bought something major for the house it could have gone so wrong believe me! Obviously hand made solid timber and what grain Dina can't stop looking at it. Thank Pat for me he was spot on. (Driver)I just wanted to write to explain what a breath of fresh air it was to deal with a company that made me feel like buying something was personal between us that my concerns and questions were important. You are obviously very passionate about what you do which has made the whole experience a delight thank you again.
Jason and Dina Vaughan-Phillips, Brighton
Wow Wow Wow what a bed and matched by the rest of the furniture the Sheraton is stunning and compliments the bed so well its hard to work out how you do it friends are likely to be in touch soon! I wanted a bed to make an impact and my four poster does just that it's just so tactile and beautiful and I searched high and low across every website, there was nothing locally which I often prefer to do first especially not being so confident buying on the web. You have given me new confidence with the level of service before and after to match my Bridal.
From: Patrick Brown
Sent: 03 August 2010 11:3
Subject: Landlord of flat in Pimlico
Thank you for the amazing beds. I bought two of your Stafford beds for my apartment to use for a corporate let. The quality of the beds is outstanding and by far the easiest bed I have ever to assemble (10 minutes on my own)! It took a lot of deliberation before we bought your monarch mattresses as we used to swear by feather and black. That has now changed. The return policy allowed us to test the mattress and we loved it. I would say that pound for pound you offer the best product for the best price on the market. My new tenants say the bed has provided them with the best night sleep they have had in Central London including hotels.
From: MM [mailto:email@example.com]
Sent: 08 August 2010 00:46
Subject: Hi, Sarah
Just a brief note to say how pleased we are with the bed. I've waited a while to say thanks because I've only recently managed to start sleeping in it (our kids keep getting sick sequentially in some kind of 'torture our parents' tag-team lurgy, so I've been on night duty in the spare room for about 5 months (!!)).Thanks so much for providing such a good product at such a good price (the mattress is as good as the bed, as you know). We've told absolutely everyone about you, so hopefully some more business will come your way from our way. We'll be back in contact in a few years when the kids have grown up enough to have a bed they won't smash to teeny pieces. Or be violently sick over, if recent form is any guide.Hope all's well with you.
PS: Higham's actually quite nice. Or was before we moved in, certainly...
From: Craig Addison [mailto:craig@*********
Sent: 29 March 2010 12:55
To: 'Heirloom Beds'
Subject: RE: Enquiry from Heirloom beds
Just a quick email to say thank you for your service and your products.I have been very impressed by your pricing and your product quality together with the attention to detail and delivery.I would not hesitate for a moment in recommending your company and products to friends and family.We are very pleased and wish you the best of luck in business for the future
From: D Haigh [mailto:firstname.lastname@example.org]
Sent: 01 September 2010 19:49
To: Heirloom Beds
Subject: Re: Order for Haigh *** *ys Close, Thackley, Bradford, BD10 ***
just wanted to let you know we have now received our bedroom furniture and it is absolutley fab, best we have ever had and as for the mattress it too is great like sleeping on a cloud, your driver was brilliant too,took everything upstairs and that was not easy but eventually we got there, tell him many thanks for his help it was greatly appreciated, once i have saved up some more i will be back we are however looking for a gothic wall mirror to go with the bedroom and i do not see any on your site is this something you might do?
gail and david haigh, thackley, bradford (invoice 2303)